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Home > Customer Service > Service Skills


Educate Your Customer Service Representatives
to Competently Manage Their Jobs and Responsibilities

The Customer Service Skills Collection of seven volumes enables you to train customer service representatives to clearly understand and develop the skills they require to competently perform their jobs resulting in increased customer satisfaction and retention.


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About Majorium Business Press

Majorium Business Press is an independent publisher founded in 2010. It is in the business of helping people to be better at what they do, whether they are employees, managers, trainers, business owners, or consultants. It supplies expertise through its unique professional development library of over 125 books that educate individuals to learn new skills, or enhance existing ones to solve problems and improve their performance, providing flexible materials to use for developing training, discussions, coaching, or to supplement existing training.

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  • Majorium Business Press
  • 800-654-4935
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