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The Sales Manager’s Problem Solving Toolkit

Item #: TSM-001
Availability: In Stock
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Retail: $151.60 Price: $121.95
You Save: $29.65 (19.6%)




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    The Sales Manager’s Problem Solving Toolkit gives access to our complete suite of problem solving skills training guides that leads you and your sales managers step-by-step through every facet of developing effective problem solving skills.

    Here’s What You Get

    The eight problem solving training guides with the concepts taught within each of them that are part of The Sales Manager’s Problem Solving Toolkit include:

    Problem Solving

    • The reasons why problems occur
    • The implications of unresolved problems
    • How to interpret the implications and ramifications that unresolved problems produce
    • How to identify and overcome the problems and pitfalls associated with problem solving
    • How to apply effective problem solving strategies and techniques

    Customer Problems

    • How to identify the sources of common customer problems
    • How to analyze the causes of common customer problems
    • How to apply strategies and techniques to anticipate and diagnose customer problems
    • How to apply strategies to resolve customer problems and conflicts

    Pricing Problems & Issues

    • How to identify the underlying causes of pricing problems
    • How to establish a formal review of pricing problems
    • How to understand when to intervene with the customer
    • How to develop negotiating techniques to apply with a demanding customer

    Sales Slumps

    • How to investigate and pinpoint the causes behind a sales slump
    • How to effectively deal with the salesperson in a slump
    • How to develop an action plan to work the salesperson out of a slump
    • How to utilize strategies with the salesperson to pinpoint problems and coach them on solutions

    Resolving Customer Service Problems

    • How to identify the sources of common customer problems
    • How to analyze the causes of common customer problems
    • How to apply strategies and techniques to anticipate and diagnose customer problems
    • How to apply strategies to resolve customer problems and conflicts

    Negative Workplace Attitudes

    • The sources of employee problems
    • How to handle a negative employee
    • How to develop an employee contract to resolve behavioral problems
    • How to monitor and provide feedback to negative employees to correct behaviors

    Change in the Sales Environment

    • The elements, factors and principles that define organizational change
    • Why change equates to opportunity
    • How to use change to increase performance
    • An effective leader’s response to change
    • Techniques to facilitate a positive impact on the organization
    • How to anticipate and handle your employees’ fear of change
    • Strategies and techniques to reduce your employee’s resistance to change

    Business Ethics

    • To understand the ethical standards and framework they are expected to work within
    • Expectations of ethical behavior they are to display as representatives of a company
    • What constitutes unethical behavior and activities and the consequences of this behavior
    • How to make ethical decisions and monitor decisions against an ethics code of conduct

    BONUS: Improving Communication in the Workplace

    As a bonus when you purchase The Sales Manager’s Problem Solving Toolkit we will include as a FREE Bonus to you an additional training guide: Improving Communication in the Workplace ($16.95 value) which provides effective communications strategies and techniques. It helps sales managers to improve ineffective communications resulting from problems and issues that produce poor performance and productivity.

    Improving Communication in the Workplace will teach you or your employees:

    • Strategies that enhance the development of effective communication
    • Techniques and strategies to improve and enhance communications in the workplace
    • How to apply effective strategies that enhance proactive two-way communications
    • Techniques to utilize proactive communication to prevent and resolve workplace issues
    • Strategies to overcome the primary barriers to effective communication
    • Techniques to communicate goals and direction to employees
    • Strategies to effectively communicate change
    • How to implement feedback and ideas from employees

    Purchase The Sales Manager’s Problem Solving Toolkit now for $121.95
    and save 19% over our retail price of $151.60!

    You’ll also receive our Free Bonus:
    Improving Communication in the Workplace
    , $16.95 value!

    Order The Sales Manager’s Problem Solving Toolkit – a $168.55 value for only $121.95!

    Order Now!

    About Majorium Business Press

    Majorium Business Press is an independent publisher founded in 2010. It is in the business of helping people to be better at what they do, whether they are employees, managers, trainers, business owners, or consultants. It supplies expertise through its unique professional development library of over 125 books that educate individuals to learn new skills, or enhance existing ones to solve problems and improve their performance, providing flexible materials to use for developing training, discussions, coaching, or to supplement existing training.

    Stay in Touch

    • Majorium Business Press
    • 800-654-4935
    • sales@majorium.com

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